Legal
Fitness Disclaimer
Last updated 4 October 2026
TrueMe gives general fitness guidance: a structured Wall Pilates plan and pre-recorded, follow-along workout sessions. Please read this before your first session, alongside our Terms of Use.
1. Not medical advice
TrueMe is a fitness product, not a medical service. Nothing in the quiz, your plan and report, the app or our emails is medical advice, diagnosis or treatment, and none of it replaces a doctor, physiotherapist or other qualified healthcare professional.
TrueMe is not intended to diagnose, treat, cure or prevent any disease or condition.
2. Check with your doctor before you start
Talk to your doctor before starting this or any new exercise programme, particularly if you:
- are pregnant, may be pregnant or have given birth in the last year;
- have a heart condition or high blood pressure, or have felt chest pain during activity;
- have ever felt faint or dizzy during exercise;
- have an injury, have had recent surgery, or have joint, bone or back problems;
- have any other medical condition, or take medication that affects how you exercise.
3. Listen to your body
All exercise carries some risk of injury. Move within a comfortable range, and switch to the easier version of a move whenever you need it. Muscular effort is normal; pain is not.
Stop straight away, and get medical help if you need it, if you feel pain, dizziness, faintness, unusual shortness of breath or chest discomfort.
Exercise in a safe space: a clear, sturdy wall, a floor that is not slippery and nothing nearby that you could trip over.
4. No live supervision
TrueMe sessions are pre-recorded and voice-guided. Nobody watches you exercise or corrects your form in real time, so you are responsible for choosing a level that suits you and for exercising safely.
5. Results vary
Everyone starts from a different place. What you get from the programme depends on many things, including how consistently you train, your sleep, stress, overall activity and health. We do not promise or guarantee any particular result.
Any timeline, chart or estimate we show is an illustration based on the answers you gave us, not a prediction or a promise.
6. Your answers and your plan
Your plan is built from your quiz answers. If they are not accurate, or your health changes, your plan may no longer suit you: check with your doctor, and adjust or stop as they advise.
7. Your responsibility
By using TrueMe you confirm that you are at least 18 years old, that you take part voluntarily and at your own risk, and that you will follow your healthcare professional’s advice wherever it differs from anything in TrueMe. Our Terms of Use explain the limits of our liability.
8. In an emergency
If you think you are having a medical emergency, stop exercising and call 911 or your local emergency number immediately.
9. Questions
If anything here is unclear, contact us before you start:
- Email: [email protected]