Legal
Consumer Health Data Privacy Policy
Last updated 3 October 2026
This policy applies to residents of Washington State and Nevada, and anyone else whose state law gives similar rights over consumer health data. It explains what health data TrueMe collects, why, who we share it with and how to use your rights. It supplements our Privacy Policy.
1. The consumer health data we collect
- Height, current weight and goal weight, and the BMI we calculate from them.
- Body type, the areas you want to focus on and your goals.
- Activity level, exercise habits and how easily you manage everyday activity such as stairs.
- Sleep, water intake and energy levels.
- Areas of pain or physical limitations you tell us about.
- Eating habits and diet preferences.
- Your workout activity in the app: sessions completed, ratings and check-ins.
2. Why we collect and use it
Only to create and adapt your personalised plan and report, show your progress, provide support and keep the Service secure.
3. Where it comes from
Directly from you, in the quiz and in the app.
5. Your consent
We ask for your consent in the quiz before we collect health data. You can withdraw it at any time by emailing us; we then delete your health data, which means we can no longer personalise your plan.
6. Your rights
- Confirm whether we collect, share or sell your consumer health data, and get a list of everyone we have shared it with.
- Access a copy of it.
- Delete it.
- Withdraw your consent.
- Appeal if we turn down a request.
Email [email protected] with “Health data request” in the subject. We respond within 45 days. To appeal a decision, reply to our answer with “Appeal”; if you are unhappy with the outcome, you can contact your state Attorney General.
7. Contact
TrueMe.
- Email: [email protected]